The Autumn Update
Some months on from our last update many of us are still experiencing increased restrictions on movement and ability to attend shows and meet with friends and family. The good news is that we are almost ready to offer you a virtual show. Our website will be updated this Friday, 2nd October 2020, from approximately 20.00hrs (8pm BST) and we will be offering approximately 200 new items. The content remains 'Top Secret' but will be interesting and varied including jackets, helmets, goggles, masks, gloves,badges & insignia and quite a lot of paperwork. We have a more efficient system in place now so the update should only take around 30 minutes to complete (assuming the internet isn't overwhelmed at that time).
Ordering
Please remember that nothing is secured until you have completed the 'checkout' using online or offline payment. For speed you may wish to checkout as a 'guest', or log into your account if previously registered but remember it is not compulsory to have an account! Please do remember to refresh your browser to view the new stock as it is added. When items are purchased they will automatically be marked as 'Reserved'. This setting will change to 'Sold' and the item moved to the 'Museum' page when received by the buyer.
Payment can be made online via PayPal or by direct bank transfer. If you prefer we also accept cheques (payable to D Farnsworth) or credit/debit card payments over the telephone.
Where will the new items be?
'Stay Alert' and head for the 'Latest Items' section as all newly added stock and the most recent additions can be seen there. You can find the button on the Home Page navigation bar. A smaller selection of the new stock also appears at the bottom of the home page..
Wish List
What's on your 'Wish List'? It is now possible for you to save items of interest to review at a later date. When you've created a list, you can email it, print it, or send an enquiry about all items in the list. To add items to this list, view an item on the website and simply click on the 'Add to wish list' button.
Despatch & Delivery
We normally despatch on a daily basis but are currently posting orders three days per week. Courier collections are normally done 5 days per week. Please be aware that some orders are likely to take longer to arrive due to the pandemic. Deliveries to some areas of mainland Europe have been notably slow (June/July) as have those to Canada & the U.S.A. (May - August) We will do our best to get your order to you as swiftly as possible but would ask for your patience and understanding. Should any 'lockdowns' be initiated or delivery services suspended, we will store your order until it is safe to despatch. Whatever happens, we will endeavour to keep you informed and up to date. We'll always try and combine postage costs on multiple orders and any excess postage paid will be refunded once the orders have been packed.
Staying Well
We hope that the update will be of some interest, provide light relief from the news and help you to maintain and improve your collection from the safety of your own home.
Continued thanks and respect to all NHS staff, frontline workers and anyone else who is working throughout this ongoing challenging situation.
Look after yourselves...
Best wishes
David & team
Please note that orders made this week (28th onwards) will not be posted immediately in order to allow us to finalise preparations for the update.
